Glympse PRO solves for your customer’s biggest pain point – **the wait.** It improves your company’s customer experience (CX) by providing real-time visibility into upcoming service visits. Using Glympse PRO you can send your customers automated reminders of their appointment, complete with real-time location tracking, to ensure they are ready and available when the technician arrives. This helps your customer better plan their day around the service visit, and also helps you eliminate wasted trips due to customer unavailability. Glympse PRO offers the following:
- Automated reminders and notifications of appointment time sent to your customer via email and/or SMS text
- Ability for your customers on day-of-service to see the technician’s location and progress to their destination, estimated arrival time (ETA), service updates and more
- A Feedback Survey is presented to your customers immediately upon conclusion of the appointment
- Customizable colors, business logo uploading, and proof of delivery options
- An easy way to create or upload daily jobs and assign to drivers, as well as add technicians
- Geo-fence options that expire upon arrival
- Piece of mind around location data security and privacy, as Glympse is SOC 2 Type II certified
Learn more and register online at https://pro.glympse.com/ Your Glympse journey begins now.